AI Chatbot for Web, WhatsApp, Facebook & Instagram

Answer customers where they already message you

Enquiries arrive on whatever channel the customer happens to be using — your website, WhatsApp, Facebook, Instagram — and they arrive at all hours. Somebody on your team ends up watching four inboxes and still replying the next morning.

One assistant covers all four, replies immediately, and only involves a person when there is a reason to.

It knows your business, not the internet’s

Generic chatbots produce generic answers, which customers spot within two messages. Ours is trained on your website and the documents you upload — price lists, specifications, policies, service details, whatever you actually want it to know.

The result is a chatbot that answers a question about your delivery terms with your delivery terms, rather than something plausible it invented.

Every conversation becomes a lead

A chatbot that answers a question and lets the visitor leave has done half a job. Ours captures the enquiry and delivers it to your email, or into your CRM through its API, so it is in your pipeline rather than sitting in a chat window nobody reopens.

Handover to a human — properly

During office hours, a conversation that needs a person gets one. The chatbot hands off through your IP PBX to a SIP phone on someone’s desk, so the customer reaches your team rather than a queue.

After hours it does not pretend somebody is there. It drops the customer a WhatsApp message and routes the enquiry to however you collect leads, so the conversation resumes in the morning with the context intact.

It can do things, not just say things

Where your systems accept API calls, the chatbot can act — taking a booking, checking something, submitting a request — instead of telling the customer to phone during office hours.

And if you have no booking system or CRM for it to work with, that is not the end of the conversation. The assistant is developed in-house, so we can build the system it needs to talk to. Most vendors can only sell you the chatbot and wish you luck with the rest.

What it costs

A setup fee to build and train it on your content, an annual maintenance fee, and a monthly bill for AI usage. The usage element is metered, so what you pay tracks how much the assistant is actually working.

Frequently asked questions

Which channels does it work on?

Your website, WhatsApp, Facebook and Instagram — one assistant across all of them, with the same knowledge of your business.

How does it know about our products and services?

We train it on your website and on documents you upload — price lists, specifications, policies — so its answers come from your material rather than generic knowledge.

Can a customer reach a real person?

In office hours, yes — it hands off through your IP PBX to a SIP phone. After hours it sends the customer a WhatsApp message and routes the enquiry to your preferred inbox or CRM.

We don’t have a CRM or booking system. Can it still work?

Yes. Leads can go straight to email, and if you want bookings or a proper pipeline, we can build that system for you — the assistant is developed in-house, so we are not restricted to off-the-shelf integrations.

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Answer every enquiry, whatever time it arrives

Tell us which channels your customers use and what they usually ask. We will show you what the assistant can handle on its own. We cover all of Singapore.

Answering the phone as well as the chat? See our AI receptionist.