AI Receptionist for Singapore Businesses

The calls you never knew you missed

Nobody logs the call that rang out at 12:40 while the office was at lunch, or the one at 7pm from someone who then called your competitor instead. Missed calls are invisible — which is why most businesses underestimate how many they lose.

An AI receptionist answers every one of them. It picks up on the first ring at 3am on a Sunday as readily as at 3pm on a Tuesday, handles the question if it can, and gets the caller to a human when it cannot.

Voice and chat, 24 hours a day

It works on the phone and in chat, so the same assistant handles a caller and a website visitor with the same knowledge of your business. It answers the questions customers actually repeat — opening hours, what you do, where you are, whether you handle a particular job — and where it is connected to your systems, it answers from live data rather than a script.

English, Chinese, and Singlish that lands

It handles English and Chinese, and it copes with Singlish. That sounds like a small detail until you have heard an overseas voice system fail on a caller saying “can or not” — at which point the caller hangs up and the technology has cost you the enquiry rather than saved it.

It hands over to a real person

The failure mode of most phone automation is the trap: the caller wants a human, and the system will not give them one. Ours transfers — through your IP PBX, to an actual SIP phone on someone’s desk. On voice or on chat.

Outside office hours there is nobody to transfer to, so it does the next best thing rather than pretending otherwise: it follows up with the caller on WhatsApp and delivers the lead to wherever you collect them.

The whole chain from one supplier

This is where most AI receptionist products come apart in Singapore. The AI is one vendor, the phone system is another, and the SIP trunk is a telco — and making them work together is left to you.

We supply all of it: the phone system, the SIP trunk, the AI, and the desk phones it transfers to. It is configured as one system because it is built by one team. When a call behaves oddly, there is nobody to escalate to but us — and we would rather it were that way.

Where the enquiries go

• WhatsApp follow-up to the caller, so the conversation continues rather than ending at the beep
• Straight to email, if that is how your team works
• Into your CRM via webhook or API, so nothing is retyped

If you do not have a CRM or booking system for it to talk to, we can build one. The AI is developed in-house, so we are not limited to whatever integrations a third-party platform happens to offer.

What it costs

A setup fee to build and configure it around your business, an annual maintenance fee, and a monthly bill for the AI usage itself. That last part is metered — you pay for what the assistant actually handles, so a quiet month costs less than a busy one.

Every deployment is built for the business it serves, so we quote after understanding your call volume and what you want it to handle.

Frequently asked questions

Can callers reach a real person?

Yes. It transfers through your IP PBX to a SIP phone on a desk, on voice or chat. Outside office hours it follows up on WhatsApp and sends the lead to your preferred inbox or CRM.

Do we need a particular phone system?

It runs on an IP PBX with a SIP trunk, and we supply both. If you are still on an analogue PBX, replacing it is part of the same project.

What languages does it handle?

English and Chinese, including Singlish — which matters more than it sounds when your callers are local.

Can it answer questions about our own products or bookings?

Yes, where it is connected to the system holding that information, so it answers from live data rather than a fixed script. If no such system exists yet, we can build one.

---

Stop losing the after-hours call

Tell us how your calls come in today and what you want handled. We will show you what the assistant can take off your team. We cover all of Singapore.